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Stuck on installation? Try our Resource List!

If at any time you need help with errors for transactions, you can call WorldPay Customer Care at 800.859.5965 Option 2. They are available 24 hours a day, 7 days a week. This is applicable when you are at your market and having issues with cards, billing, and the like.

Our support email is support@novodiagroup.com. We are open from 9 am to 5 pm Central Time, Monday through Friday. We focus on hardware support (Reader, Printer, iPhone).

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For Apple ID Support there are a couple handy links here:

How to set up an Apple ID

FAQ on Apple IDs

If you still need support for Apple IDs, you can contact Apple using this link.

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Printer Support:

We generally ship two brands of printers. Please follow the instructions for the type of printer you have.

Blue Bamboo

WooSim

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Are you having trouble with signal? 

Verizon Coverage Locator

Verizon iPhone 5c Support site

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